Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will show up. It offers exhaustive information about all the actions that you can carry out on that particular page. Each popup opens on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have an extensive assortment of tutorial video clips illustrating how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't discover the answer you searching for, take a glance at our extensive FAQ section, which contains questions asked by real customers and provides practical solutions. We regulary "revamp" our FAQ database with new questions & answers in an attempt to embrace all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't find the solution you searching for in the FAQ section either, you can contact our excellent team of customer service technicians available 24-7 and ready to assist you with any problem. Each support ticket you send will be replied to within one hour (the average response time is approximately 20 mins), so you won't have to wait a long time to receive an answer to your question.